Terms & Conditions

TERMS AND CONDITIONS  OF SALE

The following General Terms and Conditions of Sale govern the offer and sale of products on our web site (“paltoi.com”). The products purchased on paltoi.com are directly sold by ATELİER TOİ TURİZM TİCARET DANIŞMANLIK TİC .LTD. ŞTİ.  (hereinafter referred to as “the Vendor” or “We” or “Us”).

The Vendor offers products for sale on paltoi.com and its e-commerce business services are available exclusively to its end users, i.e. the “Consumers”.

These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on paltoi.com between the users paltoi.com and ATELİER TOİ TURİZM TİCARET DANIŞMANLIK TİC .LTD. ŞTİ. 

In order to place an order for the purchase of one or more products on paltoi.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.

The order form contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs and the terms and conditions for returning purchased products.

An order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order’s information has been verified as correct.

Before submitting your order form for the purchase of products, you will be asked to carefully read the General Terms and Conditions of Sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use. The order form will be filed in our data base for the time required to process your order and as provided by law.

Before submitting the order form, you will be asked to identify and correct possible input errors.

 

English and Turkish are the languages used for executing contracts with Vendor.

 

After your order form has been submitted, the Vendor will process your order.

The Vendor may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on alexanderwang.com are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after Vendor received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those items.

 

By submitting an order form to and making a contract with the Vendor, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on paltoi.com.

By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on paltoi.com, even through links, including the General Terms and Conditions of Use and Privacy Policy.

Upon submission of an order form, the Vendor shall send you a purchase order receipt e-mail, containing a summary of the information related to the order form (General Terms and Conditions of Sale, the products’ main characteristics, detailed information on the price, terms of payment, return policy and shipping costs).

 

Guarantees and Product Price Indication

www.paltoi.com  we only offer products marked with PALTOI trademark. These products are purchased by us directly from the fashion house and  do not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.

 

The main characteristics of products are shown on paltoi.com on each product page. The products offered for sale on paltoi.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.

 

Prices are subject to change. Check the final price of sale before sending the relevant order form.

Purchase orders from Countries not included among those displayed on the splash page cannot be accepted by the Vendor.

 

Should you decide to exercise your right to return purchased products, the Vendor has the right to not accept returned products that are returned without the corresponding tag or seal or that have been altered from their original status or damaged.

 

Customs and Duties

Upon arrival in your Country the contents of your order may be subject to Customs fees (taxes, duties, processing fees, brokerage fees, etc.), which are responsibility of the customer receiving the order. These fees are not under the Vendor’s control. For this reason we recommend you verify with your local Customs office before you place an order. The Vendor is unable to estimate customs fees, taxes, duties, etc. so please contact your local authorities or Customs office for detailed information.

 

 

Both the item prices as well as the shipping charges you pay to We do NOT include Customs fees, import taxes, brokerage fees, or duties.

 

Should you refuse your order at the time of arrival or should you refuse to pay the Customs fees when your order arrives, the shipment will be returned to the Vendor and we will be charged the Customs fees plus return shipping costs. If you receive your order and accept to pay the Customs fees upon delivery, the Vendor will not issue refunds for the same in case of return of the purchased products.

 

Customs processing may delay the delivery of your order. Should you experience such delays please check with your local Customs offices. The invoice for the Customs fees could arrive weeks after you receive your order, separately from the same.

 

 

PAYMENTS

 

Payment of the product prices and relevant shipping costs must be made by using one of the procedures indicated on the order form.

 

In case of payment by Credit/Debit Card, all details (for example, card number or expiration date) will be sent by encrypted protocol to PAY  U or other banks which provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud to the police. The price for the purchase of products and the corresponding shipping costs, as indicated in the order form, will be charged to your current account only when the purchased products are actually shipped.

 

TERM AND CONDITIONS OF USE

The following General Terms and Conditions of Sale govern the offer and sale of products on our web site (“paltoi.com”). The products purchased on paltoi.com are directly sold by ATELİER TOİ TURİZM TİCARET DANIŞMANLIK TİC .LTD. ŞTİ.  (hereinafter referred to as “the Vendor” or “We” or “Us”).

The Vendor offers products for sale on paltoi.com and its e-commerce business services are available exclusively to its end users, i.e. the “Consumers”.

These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on paltoi.com between the users paltoi.com and ATELİER TOİ TURİZM TİCARET DANIŞMANLIK TİC .LTD. ŞTİ. 

The access to and use of paltoi.com, including display of web pages, communication with Provider, downloading product information and making purchases on the web site, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of paltoi.com and its contents. The Provider shall not be considered liable for any use of the web site and its contents made by its users that is not compliant with the laws and regulations in force, without prejudice to Provider’s liability for intentional torts and gross negligence.

 

In particular, you will be liable for communicating information or data which is not correct, false or concerning third parties (in the event such third parties have not given their consent) as well as for any improper use of such data or information.

 

 

INTELLECTUAL PROPERTY RIGHTS

All content included on this Site, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colours, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, “Content”), is the property of PALTOI or ATELİER TOİ TURİZM TİCARET DANIŞMANLIK TİC .LTD. ŞTİ.   or Provider and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of PALTOI and Provider as the case may be.
PALTOI or ATELİER TOİ TURİZM TİCARET DANIŞMANLIK TİC .LTD. ŞTİ.  or Provider shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. PALTOI or ATELİER TOİ TURİZM TİCARET DANIŞMANLIK TİC .LTD. ŞTİ.  or Provider shall have the right, at any time, to claim the authorship of any Content posted on this Site and to object to any use, distortion or other modification of such Content.
Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by PALTOI and ATELİER TOİ TURİZM TİCARET DANIŞMANLIK TİC .LTD. ŞTİ.  shall be carried out by you for lawful purposes only and in compliance with all applicable laws.

 

LINKS TO OTHER WEB SITES
www.paltoi.com may contain links to other web sites which are in no way connected to paltoi.com or the Provider. The Provider does not control or monitor such third party web sites or their contents. The Provider shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites. Please, pay attention when you access these web sites through the links provided on paltoi.com and carefully read their terms and conditions of use and their privacy policies. Our General Terms and Conditions of Use and Privacy Policy do not apply to the web sites of third parties. paltoi.com provides links to other web sites exclusively to help its users in searching and surfing the Internet and to allow links to web sites on the Internet. When the Provider provides links to other web sites, the Provider does not recommend that to its users access these web sites and it does not provide any guarantees to their web content or to services and products supplied and sold by these web sites to Internet users.

 

 

LINKS to paltoi.com 
Please, contact the Provider if you are interested in linking the Home page of paltoi.com and other web pages which can be publicly accessible. You are requested to contact the Provider for requesting our consent to linking paltoi.com. The Provider grants links to paltoi.com free of charge and on a non-exclusive basis. The Provider is entitled to object to certain links to its web site in the event that the applicant who intends to activate links to paltoi.com has, in the past, adopted unfair commercial or business practices which are not generally adopted or accepted by the market operators, or has made unfair competition activities vis-à-vis the Provider or the latter’s suppliers, or when the Provider fears that such practices or such activities might be adopted by the applicant in the future. In any event, it is forbidden to post deep links (such as deep frames) to paltoi.com or to use unauthorised meta-tags without the Provider consent.

 

 

DISCLAIMERS ON CONTENT
The Provider does not warrant that the contents of the web site are appropriate or lawful in other Countries outside Turkey. However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access this web site and, where you nonetheless choose to access it, we hereby inform you your use of the services provided by paltoi.com shall be your exclusive and personal responsibility. The Provider has also adopted measures to ensure that the content of paltoi.com is accurate and does not contain any incorrect or out-of-date information. However, the Provider cannot be held liable for the accuracy and completeness of the content, except for its liability for tort and gross negligence and as otherwise provided for by the law.
Moreover, the Provider cannot guarantee that the web site will operate continuously, without any interruptions and errors due to the connection to the Internet. In the event of any problem in using our web site please contact our Customer Service. A Provider representative will be at your disposal to assist and help you to restore your access to the web site, as far as possible. At the same time, please contact your Internet services provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser. The dynamic nature of the Internet and web content may not allow paltoi.com to operate without any suspensions, interruptions or discontinuity due to updating the web site. The Provider has adopted adequate technical and organisational security measures to protect services on paltoi.com, integrity of data and electronic communications in order to prevent unauthorised use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non confidential information regarding users of paltoi.com, and to avoid unauthorised or unlawful access to such data and information.

 

OUR BUSINESS POLICY

 

The Provider has adopted a business policy; its mission consists of selling products through its services and its web site to “consumer” only. “Consumer” shall mean any natural person who is acting on paltoi.com for purposes which are outside his or her trade, business or professional activity (if any). If you are not a consumer, please do not use our services for purchasing products on paltoi.com. The Provider shall be entitled to object to the processing of purchase orders from persons other than consumers and to any other purchase order which does not comply with the General Terms and Conditions of Sale and these General Terms and Conditions of Use.